- Why are we not receiving candidate applications and/or invitation emails?
- Your company's spam filters and security settings may be blocking them. Please ask your IT colleagues to allow the email domain 'http://workablemail.com'.
- I'm reposting through web scraping, but older jobs aren't showing up on the branded job board.
- If you are reposting through web scraping from your careers page and you have jobs posted more than 6 months ago we may not be able to scrape these postings.
Solution: The job URL needs to be modified so that the system will recognize this as a “new” job and pick it up.
- I’m getting a Forbidden error while trying to access my account. What can I do?
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You might be logged in to another account/session of a Workable product with (another) email.
- Visit http://[job_board_name].gr/auth/logout to logout from all instances of Workable
- Then log back in; if you click again the last magic link, you will be directed to request a new one as described earlier
- My magic link keeps expiring, and I can't login. What can I do?
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The reason a magic link would show as expired is because:
- It has simply been used, so you need to request a new one
- Your email tenant's firewall expires links before you click on them for safety reasons (most likely for Microsoft Users)
You can convert your login to LinkedIn (if you use the same email on LinkedIn), Google, or convert to a Microsoft Login.